Pacific Debt Relief for Debt Settlement: 2026 Review

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In this review, I’m going to cover how the settlement process works with Pacific Debt Relief, what pros and cons to consider and how to qualify.

But first I want to be clear: Debt settlement is risky. There’s no guarantee of success, and it can seriously damage your credit.

Debt settlement may be an option for those severely overwhelmed by debt. Before opting into a program, NerdWallet recommends exploring other ways to get out of debt, like enrolling in a debt management plan or applying for a debt consolidation loan.

Pacific Debt Relief at a glance

Minimum debt required to enroll:

$10,000.

Types of debt eligible for enrollment:

Unsecured debt, including credit cards, personal loans, private student loans and collection accounts.

Settlement fee:

15% to 25% of the total debt enrolled.

Account fees:

$10 one-time setup fee.
$10 monthly maintenance fee.

How long it may take:

42 months, on average.

How much you may save:

15% to 25% of enrolled debt after fees.

Availability:

Not available in: Colorado, Minnesota, Oregon and Wisconsin.

How does Pacific Debt Relief work?

Pacific Debt Relief works by negotiating with your creditors to settle your debts for less than you owe.

When you sign up for debt settlement with Pacific, you’ll stop making payments on your enrolled debts. Instead, you’ll deposit payments into an FDIC-insured “special purpose” account. You own this account, which you can access 24/7 via an online customer portal.

Pacific will work with you to determine the payment amount. Payments can be monthly, semi monthly or bi-weekly.

As the money in this account grows, Pacific will start negotiating with your creditors to get them to accept less money than you owe. The idea is that your creditors will be motivated to accept the lower amount versus getting nothing at all.

If a creditor accepts the offer, you’ll pay the creditor from the special purpose account, and the debt will be considered settled.

It can take anywhere from 24 to 48 months to successfully settle a debt, according to Pacific. On average, customers complete Pacific’s debt settlement program in 42 months.

🤓 Nerdy Tip

Debt settlement companies often list projected savings on their website. These percentages vary significantly and may not include fees, so take them with a grain of salt. Pacific told NerdWallet that customers can expect to save an average of 15% to 25% of their enrolled debt after fees. That means if your enrolled debt is $20,000, you could save up to $5,000. Projected savings are never a guarantee.

How much does Pacific Debt Relief cost?

The biggest cost of debt settlement is the settlement fee. Pacific Debt Relief’s settlement fee ranges from 15% to 25% of the total enrolled debt. This percentage is based on the amount of debt you enroll with and your state of residence. Pacific says it may reduce the settlement fee, depending on factors like affordability and hardship.

Here’s how the settlement fee works: Let’s say you enroll with $25,000 in credit card debt, and you’re able to settle that debt for $18,000. On the low end, you might pay a settlement fee of $3,750 (15% of $25,000). This is in addition to the $18,000 you pay to your creditors. Altogether you’d pay $21,750.

A debt settlement company cannot collect a debt settlement fee until it successfully settles a debt.

Other costs to using Pacific Debt Relief include a one-time $10 setup fee for its special purpose account and a monthly $10 fee for maintaining the account.

Pacific says it also offers a “legal protection plan” for $29.95 per month. This plan provides full legal representation if you’re sued for an unpaid debt while enrolled in the plan. This is an expensive fee and 100% optional. Creditors are more likely to sue if you owe a significant amount and are not responsive to their communications.

Is Pacific Debt Relief legit?

Pacific Debt Relief is a legitimate debt settlement company founded in 2002. It’s accredited by the Better Business Bureau (BBB) with an A+ rating and holds an accreditation from the Association for Consumer Debt Relief (ACDR) .

It’s important to carefully weigh the pros and cons before deciding whether to work with Pacific Debt Relief.

Cons

Risky way to get out of debt

Pros of Pacific Debt Relief

Free consultation and assigned specialist: Pacific Debt Relief offers a free initial consultation as part of its enrollment process. During this call, a certified debt specialist will review your budget, debts and settlement options. Free consultations are normal for debt settlement companies, but it’s still a great opportunity to ask questions, with zero obligation to formally enroll in the program.

If you do enroll, Pacific Debt Relief assigns you a “client success specialist” for the first six months, meaning you’ll work with the same person during that time period. This can be helpful, since you’ll have an established relationship with someone who knows your finances and can answer questions that pop up early in the process. After six months, you’ll be directed to general customer service.

Established business with multiple accreditations: Pacific Debt Relief has been in business for almost 25 years, which is longer than many of the settlement companies we review. This may give readers some peace of mind.

Pacific also holds multiple accreditations. In addition to its BBB and ACDR accreditations, the company’s debt specialists are accredited through the International Association of Professional Debt Arbitrators (IAPDA) , a nonprofit organization that helps both consumers and debt settlement companies assess debt relief options.

Available in most states: Pacific has strong nationwide coverage for its debt settlement program, operating in 46 states. Other large settlement companies may only cover 38 or 39 states. Pacific’s debt settlement service isn’t available in Colorado, Minnesota, Oregon and Wisconsin.

Cons of Pacific Debt Relief

High minimum debt amount: Potential customers must have a minimum of $10,000 in debt to enroll in Pacific’s debt settlement program. Other settlement companies have minimums around $7,500, which offers more flexibility if you’re trying to settle smaller debts.

A risky way to get out of debt: There are risks in working with Pacific Debt Relief, including a major hit to your credit, falling deeper into debt as you await a successful settlement negotiation and even the possibility of being sued by a creditor. Learn more about debt settlement risks lower down.

No guarantee of success: Like all debt settlement companies, Pacific Debt Relief may not be able to settle all your debts even if you follow the program perfectly. This is because not all creditors accept settlement offers.

Costs add up: When working with a debt settlement company like Pacific Debt Relief, you may be charged multiple fees, including a monthly account maintenance fee and a settlement fee of up to 25% of the enrolled debt. These fees are in addition to any charges you may accumulate from your creditors, like late fees or interest. Consider alternative ways to get out of debt (listed below) that may have fewer fees and cost less overall.

How to qualify for Pacific Debt Relief

Pacific Debt Relief works with consumers who have at least $10,000 in unsecured debt. This may include credit cards, personal loans, private student loans, collection accounts and other types of unsecured debt.

Pacific Debt Relief doesn’t settle secured debts, meaning any debt tied to collateral, like an auto loan or mortgage. It also doesn’t settle federal student loans or tax-related debt.

Pacific says its average customer enrolls with $29,000 in debt, spread out over six accounts.

During the application process, Pacific conducts a soft credit pull, which won’t hurt your credit score. There’s no hard credit check.

Know the risks of debt settlement

It’s important to understand the overall risks of debt settlement before deciding whether to work with Pacific Debt Relief.

Organizations like the Consumer Financial Protection Bureau and the Federal Trade Commission urge consumers interested in debt settlement to consider these risks:

  • It will hurt your credit: Because you’re required to stop making payments on enrolled debts, those accounts will be marked delinquent on your credit reports. Your credit score will take a significant hit, especially if you weren’t already delinquent on those accounts. Delinquencies and settled accounts stay on your credit reports for seven years .
  • Interest and fees continue to accrue: Until you enter a settlement agreement, you’ll accrue additional interest and late fees on your debt . If you don’t stick with the program to completion, or if the debt settlement company can’t negotiate a settlement, you may end up with an overall higher balance.
  • You may still hear from creditors or debt collectors: There’s no guarantee your creditors will want to work with a debt settlement company, and you may be contacted by debt collectors or sued by creditors during the process .
  • Forgiven debt may be considered taxable income: Forgiven debts over $600 may be counted as income on your taxes . Creditors may send a 1099-C form to you in the mail and to the IRS. One exception is if you are insolvent (your liabilities exceed your total assets) at the time the company settles with your creditors.

Pacific Debt Relief vs National Debt Relief

Pacific Debt Relief and National Debt Relief are two large debt relief companies that offer similar debt settlement programs. Both companies help you settle unsecured debts for less than you owe and project the same time frame of two to four years.

National Debt Relief partners with personal loan company Reach Financial, so it can discuss debt consolidation options, in addition to settlement. Pacific doesn’t offer debt consolidation loans.

While Pacific Debt Relief handles larger debts starting at $10,000, National Debt Relief has a minimum requirement of $7,500, so it may be a better fit if you have a smaller debt load.

National Debt Relief isn’t available in Connecticut, Oregon, Vermont, West Virginia and Wisconsin.

Alternatives to hiring a debt settlement company

Do-it-yourself debt settlement

Though it may seem easier to have a third party, like a debt settlement company, intervene on your behalf, you could have just as much success calling your creditors and negotiating with them yourself — and you can save thousands by not having to pay a settlement fee.

Same as with using a debt settlement company, success isn’t guaranteed, but if you owe only a few creditors, it’s worth a try.

With a debt management plan, you’ll work with a nonprofit credit counseling agency to consolidate your debts into one monthly payment, while also reducing the interest rate.

This is a good option for consumers with credit card debt who have a steady income to repay the debt within three to five years.

Unlike debt settlement, a debt management plan should help build your credit score.

By taking out a debt consolidation loan, you can pay off multiple debts at once, so you’re left with only one payment on your new loan.

These loans are available to borrowers across the credit spectrum, and you can often pre-qualify with lenders to see your rates with a soft credit check.

A debt consolidation loan should have a lower interest rate than your current debts, which saves money and helps you get out of debt faster.

Bankruptcy lets you resolve your debt under protection from a federal court.

Chapter 7 bankruptcy, the most common form, erases most unsecured debts in four to six months. It’ll also stop calls from collectors and prevent lawsuits against you.

Like with debt settlement, your credit will suffer, so consult a bankruptcy attorney first.

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