By Rosa Paulina López* and Evelisa Quiroz **
Trust and intuition are two tools that women must take advantage of to move towards senior management, both are vital in negotiations, in labor relations and even in the most elementary human exchange. Therefore, joining them in decision making is an excellent strategy to give results and advance in the professional career.
“According to Mayer, Davis and Schoorman (1995), trust is understood as the disposition of a person to assume risks when trusting another, based on the expectation that it will act in a way that benefits their interests in a particular situation.”
The person who trusts can supervise or control the action, but the decision to fulfill is from the other person. When we trust, we risk, it is part of the art of trusting.
Trust implies assuming the risk of the situation, a certain vulnerability and absence of absolute control. In the case of a business, one can hire a person and trust that he will fulfill the entrusted work, however, he does not have the certainty that he will do so, it can be monitored, but in the end it has to be trusted. It is true that the people in whom we deposit our trust can betray us, look bad, breach or deceive, are risks that we assume when trusting. They can also do the job in an extraordinary way and surprise us.
The trust granted to others is influenced by their experiences and the circumstances that are living. To illustrate this point, let’s turn on the study that raises the question: if you were drowning, would you trust that a stranger would come to save you? Those who respond affirmatively have ‘confidence in humanity’, which indicates a high faith in the good intentions of others. On the contrary, those who respond negatively tend to have a low faith. This difference lies in the experiences that each person has faced throughout their lives, that is, in the emotional backpack ‘that they carry. In short, the ability to trust is influenced by the attachment system of each individual, their past experiences and their current context.
When a situation demands a vote of trust, with the first thing I work is with the “intuition” and we designate it with expressions such as: it sounds good, it sounds bad, it beats me, something does not fit me, it gives me a bad spine, it has a good vibes , among others. This intuitive part leads to moving forward or terminating that relationship of trust, either in the professional or personal field.
Although underestimated, intuition is a powerful tool in the construction of interpersonal trust. As Intuition is a radar or an emotional filter that captures subtle signals that escape conscious attention; For example: the cadence of voice, body language or even the emotional energy that emanates from the other person. This intuitive information is instantly processed in our brain, generating a visceral sense of trust or caution. In situations where logic and facts are insufficient, intuition acts as a partner validating or questioning the authenticity and honesty perceived in the other. In this way, intuition collaborates with decision -making, especially when rational information is insufficient.
When positive intuition is aligned with similar evidence in behavior, trust is reinforced. This double validation process contributes to the formation of deep connections and solid relationships by corroborating tangible information with that inexplicable heart that acts as a stamp of emotional approval. Thus, intuition becomes an essential component in the complex framework of interpersonal trust to carry out negotiations and make complicated decisions.
In senior management, intuition, confidence in the team that implies giving control and rational analysis are important elements to deal with uncertainty scenarios. In this sense it has been shown that women have high intuition and communication tools that generate trust. Making use of them can be a valuable complement to men’s vision in decision -making and leadership spaces.
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*Rosa Paulina López is a professor of the control and directive information area of IPade Business School.
**Evelisa Quiroz es High Performance Coach, Managing Partner Persona Consulting.
The opinions expressed are only the responsibility of their authors and are completely independent of the position and the editorial line of Forbes Mexico.
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