The Command, Control, Computing, Communications and Contact Center (C5) will seek to position itself as a key tool to strengthen the protection and well -being of citizenship. The goal is ambitious: to make the C5 one of the five most important surveillance centers in the world.
To achieve this, Salvador Guerrero Chiprés, director of the C5, comments in an interview with Forbes Mexico that raises a model that fuses the cutting -edge technology with an active and co -responsible citizen participation.
Mexico City has 80,461 surveillance cameras, which remain insufficient to monitor 9,209,944 inhabitants of the capital, according to figures from the last census of the National Institute of Statistics and Geography (INEGI), so in the next six years they will install 59,539 surveillance chambers, to have a total of 140,000 chambers in the 16 mayors.
But the vision is not only to increase the number of devices, but strategically distribute them based on criminal incidence, demography and neighborhood needs, thus creating a more efficient system and adapted to the realities of each area.
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In parallel, the C5 has an integral role in the reception of emergency calls to 911, the management of seismic signals and prehospital care in critical cases. Guerrero Chiprés emphasizes that this technological operation is not limited to reagents: it also seeks to improve the perception of security among the capital and detonate a civic culture that complements the infrastructure.
In September 2024, the CDMX registered a social perception of insecurity of 52.1%, the second lowest since there is a record, according to data reported by the National Urban Public Security Survey (Ensu), prepared by the INEGI.
“Five times more cameras are not enough if there is no citizen and supportive look to accompany them,” says Guerrero Chiprés. Technology, he warns, is just a tool and its effectiveness depends on a cooperative in society, government, companies and institutions that actively participate.
A possible C5 with AI and preventive capacity
The C5 director knows that cyber attacks are a latent risk and emphasizes that all institutions are susceptible to these types of threats, without exception. “According to international literature, all institutions are prone to an attack, however, both security agencies and criminal groups seek to take advantage of technological advances, including artificial intelligence (AI), to strengthen their abilities,” he says.
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According to the Fortinet report, Mexico suffered 31,000 million cyber attacks during the first semester of 2024.
However, Guerrero Chiprés clarifies that the C5 is not in a situation of vulnerability and that the implementation of the AI is being carefully evaluated. “We are valuing what is discussed and presents in the world, observing local needs and international technological offers. The AI must be incorporated for the direct benefit of the community, with precision and responsibility, ”he says.
In emergency management, response time is crucial, according to Guerrero Chiprés, the C5 has the ability to immediately react to claims and critical situations, storing video records for seven days in real time and 30 days of historical memory. “These files can be requested in less than 24 hours as inputs in litigation or judicial investigations, thus optimizing justice processes,” he emphasizes.
Another priorities of the C5 is to consolidate a citizen culture that understands and appropriated security strategies. “Technology, by itself, is not enough: it requires being accompanied by a logic of collaboration and co -responsibility between citizens and government,” says Guerrero Chiprés. The challenge is great, “but the opportunity to transform the capital into a model of civic security and participation is available.”
